Each Q-TOP is a column. Weekly goals roll up to a TOP — drag a card between columns to re-link it. Completion = done weekly goals / total linked.
The team's reference for our frameworks — what a Q-TOP is, how SMART goals work, how to run a debrief, what HACs are. Will eventually be powered by Notion; for now this lives inline.
🎯 SMART Goals
Every weekly goal should be SMART. If it's vague, it's already drifting.
- Specific — clear outcome, not a wishy-washy intent
- Measurable — a number on the scoreboard
- Achievable — within your control this week
- Relevant — connects to a Q-TOP or HAC
- Time-bound — deadline before the week closes
🔄 OREO Debrief
Run this at the end of every week. 3–5 minutes max. Nameless, rankless, blameless. Failure is the doorway to success.
- Objective — what was the goal?
- Result — what actually happened? Facts only, no spin.
- Reason — why did we get that result? System, not person.
- Response — one specific action, owned, with a deadline.
📋 Q-TOPs — Quarterly TOPs
Top Outcomes & Priorities for the quarter. The 5–6 things that, if achieved, mean the quarter is a win.
They cascade from the BHAG (2030) through Annual Priorities to what we're executing right now. Each weekly goal should connect to a Q-TOP (or be an HAC).
🔥 HAC — Hot Action Items
Weekly goals that don't yet connect to a Q-TOP but still need to get done. Use sparingly — if a HAC keeps recurring, it's probably a missing Q-TOP.
- One-off urgent fires (broken oven, supplier dispute)
- Compliance / regulatory must-dos
- Strategic experiments outside the current quarter's TOPs
📐 P10.0 — Version 10.0 of self
Goals tied to becoming a stronger version of the team — leadership development, personal growth, mindset work. Distinct from operational TOPs.
These don't drive the quarterly reward, but they compound over time and define the kind of team we're becoming.
⏱ Daily Rhythm
Four checkpoints that anchor every working day. Tap them off on the Today tab.
- 7:00 AM — Workshop ready (bays clear, tools out, vehicles staged)
- 7:15 AM — All-team morning rhythm (plan + admin align)
- 1:30 PM — Stocktake & replanning (blockers, next-day plan)
- End of day — All jobs updated (notes, photos, status, customer comms)
📅 Weekly Cycle
- Monday morning — set this week's SMART goals on the Weekly Goals tab. Link each to a Q-TOP or HAC.
- Every day — drag goals across columns as they progress. Log debriefs on blocked or done goals.
- Friday afternoon — review what got done, log debriefs on anything still in flight, run the weekly team OREO on the Debrief tab.
🎁 Team Rewards
Every quarter, the team earns a reward when all Q-TOPs hit 100%. Every year, the team earns a bigger reward.
- Quarterly — currently TopGolf for Q2 2026
- Annual — Hamilton Island for FY2026
Every debrief you log on a goal feeds this view. Recurring reasons surface the systemic problems hiding inside one-off failures — and become candidates for new Q-TOPs.
Objective → Result → Reason → Response. Run this at the end of every week to close it out properly and feed the Insights tab.